HIPPA and Privacy Policy iTEAR®

1. User Content

By submitting Personal Data through the Site, you agree to the terms of this Privacy Policy, and you expressly consent to the collection, use and disclosure of your Personal Data in accordance with this Privacy Policy.
The parties agree that, to the extent required by Legal Requirements, the services provided under this Agreement will comply in all material respects with all federal and state-mandated regulations, rules, or orders applicable to the services provided herein, including but not limited to regulations promulgated under Title II, Subtitle F of the Health Insurance Portability and Accountability Act (Public Law 104-91) (“HIPAA”).

2. Types of Data We Collect

As used in this Privacy Policy, “Personal Data” includes any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number. When we use the term “Anonymous Data,” we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.
We collect Personal Data and, as described below, in certain situations, will anonymize those data.

Information You Provide to Us:

  • We may collect Personal Data from you, such as your first and last name, email, and zip code when you submit such information via our online forms or register for webinars.
  • We may collect Personal Data from you, such as your first and last name, email and mailing address, and password when you create an account to log in to the Patient Portal (“Account”). Certain portions of the Site may let you store preferences like how your content is displayed.
  • We may associate these choices with your ID, browser or the mobile device, and you can edit these preferences at any time. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
  • When you participate in one of our surveys, we may collect additional profile information.
  • We also collect other types of Personal Data that you provide to us voluntarily if you contact us via email regarding support for the Site.
  • We may also collect data on usage of the iTEAR®100 device only IF you provide it to the company.

3. Security

We seek to use reasonable organizational, technical, and administrative measures to protect Personal Data within our organization. We also ensure, to the best extent possible, that 3rd parties and data centers we use are also compliant with similar data policies. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the Internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure, or if you feel that the security of any account you might have with us has been compromised, please immediately notify us of the problem by contacting us using the contact details above.

4. Complaints

We are committed to resolve any complaints about our collection or use of your Personal Data. If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us at complaints@oo-med.com. We will reply to your complaint as soon as we can, and in any event, within 45 days. We hope to resolve any complaint brought to our attention. However, if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

5. A Note about Children

We do not intentionally gather Personal Data from visitors who are under the age of 13. If a child under 13 submits Personal Data to Company and we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the contact details provided above. We will delete such information from our files as soon as reasonably possible.

6. A Note to Users Outside of the United States

If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your Personal Data may be processed for the purposes identified in the Privacy Policy. In addition, your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. By providing your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Olympic Ophthalmics does not Anonymize your Data to Track Usage Patterns in the Site

The company only responds to feedback knowingly provided by the user. Please contact the company privacy officer immediately at privacyofficer@oo-med.com if there is evidence to the contrary.

8. Disclosure of Personal Data

Your personal data will not be shared. In the case where it is necessary to provide prescription data (e.g. partnership or licensing), your personal information will be anonymized and names and contact information will not be given to any other company without your express permission.

9. Changes to This Privacy Policy

This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your Personal Data, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on the Site. Any changes to this Privacy Policy will be effective upon the earlier of 30 calendar days following our dispatch of an e-mail notice to you or 30 calendar days following our posting of notice of the changes on the Site. These changes will be effective immediately for new users of our Service. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of the Site, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.