A: The iTEAR®100 is the ONLY FDA-cleared medical device that stimulates natural tear formation extranasally. All iTEAR®100 clinical trials and marketing claims on safety and efficacy have been reviewed and cleared by the FDA. Check package labelling carefully for an “Rx” or Prescription Use Only Statement before using other products.
A: You can get iTEAR®100 from your doctor or directly from the company website. It’s a prescription device regulated by the FDA and will need prescription from a doctor. If your doctor does not prescribe iTEAR®100, you can request am telehealth appointment and the company will assign a doctor to you.
A: If your device stopped working, it could be because your prescription has expired, and the device has been deactivated. Talk to your doctor about getting another refill prescription for iTEAR®100. Or you can request a telehealth appointment and the company will assign a doctor to you.
A: Consider signing up for our usability clinical trial in which we are evaluating lower intensities to further be able to offer an optimized treatment for each patient. Contact us to participate in the trial.